Thursday, 13 April 2017

National Examination Board in Occupational Safety and Health (NEBOSH) II International General Certificate (IGC-1) Q & A

National Examination Board in Occupational Safety and Health (NEBOSH) II International General Certificate (IGC-1)  Q & A

HEALTH:
The protection of the bodies and minds of people from illness resulting from the materials, processes or procedures used in the workplace.

SAFETY:
The protection of people from physical injury. The borderline health & safety is ill-defined and the two words are normally used together to indicate concern for the physical and mental well being of the individual at the place of work.

WELFARE:
The provision of facilities to maintain the health and well-being of the individuals at the workplace. Welfare facilities includes washing and sanitation arrangements, the provision of drinking water, heating, lighting, accommodation for clothing, seating (when required by the work activity) eating and rest rooms. First aid arrangements are also considered as welfare facilities.

OCCUPATIONAL OR WORK RELATED ILL-HEALTH:
Illness or physical and mental disorders that are either caused or triggered by workplace activities.

ENVIRONMENTAL PROTECTION:
Arrangements to cover those activities in the work place which affect the environment ( in the form of flora, fauna, water, air and soil) and possibly, the health and safety of the employees and others. Such activities include waste and effluent disposal and atmospheric pollution.

ACCIDENT:
Any unplanned events that results in injury or ill health of people, or damage or loss to property, plant, materials or the environment or a loss of business opportunity’.

NEAR MISS:
Any incident that could have resulted in an accident.

DANGEROUS OCCURRENCE:
A near miss which could have led to serious injury or loss of life.

HAZARD AND RISK:
A hazard is the potential of a substance, activity or process to cause harm. ( Hazards take many forms including, for example, chemicals, electricity and working from a ladder. ( Anything that has potential to cause harm).

A risk is the likelihood of a substance, activity or a process to cause harm. The level risk remains when controls have been adopted is known as the residual risk. (Consequences of events are termed as Risk).

ACCIDENTS:
1) Accident incident rate : Meaning – Explain
Number of accidents / incidents per thousand employees.
= Total incident / Accident * 1000
                    Total employees

2) Record should be maintained – Why ? Explain
1)                  Legal requirements (RIDDOR & BI 510)
2)                  Identifying the trends.
3)                  Insurance

3) Cause of accident & cause of an injury –Difference  Explain
            Immediate & root causes of undesired events.

4) Above difference is importance to investigate the accident – Why
(Accident causation theory & need to develop & need to develop investigation procedures to identify root causes).

5) Reference to RIDDOR 1995
            A) List four types of major injury
            1) Fractures
            2) Amputations
            3) Particular eye injuries requiring immediate medical treatment
            4) Loss of consciousness due to electric shock or exposure to a substance
            5) Injury requiring hospital admission for more than 24 hours.

            B) Outline procedure of Reporting to Enforcement Authority
Notified to enforcement authority by the quickest possible means (normally telephone fax) & then on Form 2508 within 10 days of the accident.

6) Major injury (notifiable injury): Explain 2 examples (What is meant by?)
            (Knowledge of RIDDOR 1985)

7) Outline the Legal requirements for reporting a major injury (notifiable injury).

8) Reasons for reporting accidents at work.
i)                    Monitoring of accident data analysis & Identification of trends. (H & S Performance).
ii)                   Legal requirement under RIDDOR 1985
iii)                 The provision of information based to accident investigation & to help in civil claims
iv)                It provides essential information for reviewing risk assessment and achieving better control over accidents.
v)                  Benefits to individual organization and on a national scale.
vi)                Preventing a recurrence & reducing losses.

9) Accident Investigation – 4 objectives
i)                    To establish all the causes of an accident (immediate & underlying) to take preventive action.
ii)                   To determine economic losses to establish true cost to the organization.
iii)                 To determine the compliance with the law.
iv)                To improve staff relation by demonstration commitment of H & S, thus increasing staff moral.

10) Outline the factors that should be considered before undertaking an investigation of an accident.
1)                  Planning and preparation stages:
·                     Determine who should be involved to give the team the necessary skill and expertise.
·                     Ensure that accident scene is left unaltered (as long as it is safe to do so) etc.
·                     Identifying the persons (witness, supervisors) to be interviewed during the investigation.
·                     Checking the legal reporting requirements have been met.
·                     Ascertaining the equipment that will be needed (e.g measuring tape, plans, camera).
·                     The reports style formal / informal who is going to receive it. The depth of the investigation required usually determined by a number of factor e.g the seriousness of the accident, number of people involved etc.

11) Outline the reason for reporting accidents at work.
i)                    To implement initial controls.
ii)                   As a trigger for investigation.
iii)                 To prevent a recurrence and further injuries and losses.
iv)                To comply with a legal requirements.
v)                  To provide information for Civil action.
vi)                To highlight the need for and to assist in reviews of risk assessment.
vii)               To provide data for used in the monitoring of safety performance.



12) Permit to Work: Explain the practical measures that should be taken to ensure maintenance work is undertaken safely in an underground storage vessel.
i)                    Essential elements of permit to work system ( briefly)
ii)                   Pre cleaning.
iii)                 Purging.
iv)                Testing
v)                  Emergency procedures/ precautions.
vi)                Lighting
vii)               Access & Training.

13) Explain the meaning of term,
a)                 Safe system of work:
·                     Integration of people equipment, material and environment to produce an acceptable level of Safety.

b)                 Describe the enforcement action that could be taken when safe system of work has not been implemented.
·                     Improvement notices.
·                     Prohibition notices.
·                     Prosecution.

14) Describe the practical measures that must be taken to ensure maintenance work is undertaken safely in an underground storage vessel.
1)                  Permit to work procedure.
2)                  Pre cleaning / purging
3)                  Atmospheric testing
4)                  Competent personnel
5)                  Suitable tools.
6)                  Adequate lighting
7)                  Appropriate PPE
8)                  Communication system
9)                  Emergency arrangement for safe evacuation of staff.

15) Define the term Permit to Work
 “A formal documented control system applied to a high risk activity to ensure that all safety procedures are carried out”.

16) Outline three practical situations that may require a permit.
1)                  Confined space work
2)                  Work on high voltage electrical systems
3)                  Maintenance on  dangerous plant and hot work

17) Signs and signals: Describe with the aid of sketches, 4 different kinds of safety signs that may be displayed in the work place.

1)                  Prohibition signs
2)                  Warning signs
3)                  Mandatory signs
4)                  Emergency exit OR First aid

18) Risk Management:
a)                 Explain the meaning of term “Safe System of Work”.
 “Integration of people, equipment, materials & environment to produce an acceptable level of safety”.

b)                 What factors should be considered when designing a safe system of work?
Hazards, who, when, where, how, prevention, documentation & risk assessment , JSA.



19) Explain the meaning of term,

a)  ‘Hazard’.
 “Something with the potential to cause harm”.

b) Outline techniques for identifying hazards in the workplace.
1)                  Inspections/ tours
2)                  Audits
3)                  Accident analysis
4)                  Hazop
5)                  JSA

20) a) Outline the duties placed on employees under the Manual Handling Operations Regulations 1992.
1)                  Avoiding manual handling operations wherever possible. (R-4).
2)                  Conducting suitable & sufficient assessment of the tasks.
3)                  Taking steps to reduce the risk of injury to the lowest level reasonably practicable.
4)                  Providing information to employees on the weight & weight distribution of the load.
5)                  Reviewing assessments as necessary.

b) Describe the four factors that should be considered when making assessment of manual handling operations.
1)                  The task.
2)                  The load.
3)                  The environment.
4)                  The individual.

Task:- the distance of the load from the trunk, body movements & posture required.
E.g. twisting, stooping, stretching, excessive carrying, excessive pulling, pushing & the work rate imposed by the process.

Load:- Its weight, bulkiness, stability, sharpness, temperature and the ease with which it can be grasped.

Environment:- Ambient temperature, floor conditions, space & lighting.

Individual:- Suitable & sufficient assessment of individual by looking at physical capabilities, health (e.g. fitness, pregnancies) & the requirement for social information & training.

21) Law
A) Explain the meaning of term ‘negligence’.
 “Breach of the duty to take reasonable care and loss arising from this”. E.g. provide safe system of work, competent person”.

B) Outline the defenses available to employees in case of alleged negligence.
a)                 No duty of care.
b)                 No breach.
c)                  No loss of contributory negligence.
d)                 Volant non fit injuria.
22) Explain the meaning of the term ‘so far as reasonably practicable’.

“ So far as reasonably practicable means that the degree of risk in a particular activity or environment can be balanced against cost, time, trouble & physical  difficulty of taking measures to avoid the risk”.

23) Outline the types of H & S issues that are dealt with by industrial tribunals.
a)                 Appeal against improvement and prohibition notices.
b)                 Dispute about paid time off for training for safety representatives.
c)                  Unfair dismissal relatively to H & S.

24         A) Outline the duties of employees under the H & S at work etc. Act 1974.

a)                 To take personal care of themselves & other.
b)                 To cooperate with employees & others.
c)                  Not to interfere with, or misuse anything provided for their health & safety.

B) State the maximum penalties available for breaches of the H & S at work etc. Act 1974 by employees.
Different maximum penalties in a magistrate court compared with a crown court.

25         A) Explain under what circumstances an employer must form a H & S committee.
Safety representatives & safety committee Regulations 1977.

Where requested in writing by two or more trade union appointed safety representatives. 

B) Explain why a health & safety committee could be ineffective.
a)                 Lack of management commitment & motivation.
b)                 No formal agenda
c)                  No input to the decision making process
d)                 Unsuitable topics and no valuable expertise being cited as reason for ineffectiveness.
e)                  Poor chairman ship.
f)                    Lack of communication between staff and workers member of the committee.
g)                 Minutes of meetings are not prepared.
h)                  Follow up action on previous recommendation suggested.

26) Explain using examples, the difference between Civil & Criminal law.
Civil law:-
a)                 Largely judge made
b)                 Based on president
c)                  E.g. Tort of negligence

Criminal Law:-
a)                 Laid down by parliament.
b)                 Breach of statutory duty is a criminal offence as well as a possible tort were rewarded.
c)                  E.g. Health, Safety & Work Act.

27         A) Outline the specific duties placed on an employees under the H & S at Work etc. Act 1974 to ensure the H & S of non. Employees. ( sec. 3 & 4) HSWA 1974.
a)                 Not exposing person to risk.
b)                 Providing safe access & egress.
c)                  Place of work.
d)                 Plant & substances.
e)                  Providing information.

B) State the action an enforcement officer could take where an employer fails to carryout these duties.
a)                 Form verbal or written advice/instruction.
b)                 Thorough formal improvement or prohibition notices.
c)                  Prosecution.
d)                 Seizure of articles or substances.

28) Explain using examples, the differences between Regulations & Approved code of practices.

            H & S Regulations:-
1) Generally made under the H & SWA- 1974 by Secretary of state.
2) Contain statutory requirements which if not the imposition of a fine or the issues of an enforcement notice by the appropriated met by the person on whom they are maid.
3) M lead to prosecution in the courts enforcement authority.

            Approved Code of Practices:-
a)                 Approved by the HSC (health Safety Commission) with the consent of Secretary of state.
b)                 They provide practical interpretation of legal requirements in specific areas.
c)                  They do not themselves impose any legal requirement, they may be produced in the court as a supportive evidence.

29) Describe the general hierarchy of measures for the safeguarding of dangerous parts of machinery as required by the Provision and Use of Work Equipment Regulations 1992.
a)                 Machine guarding.
b)                 Starting with fixed guards & ending with information.
c)                  Instruction & training ( R- 11.2).

 30) Explain using examples, the meaning of the term, ‘ so far as is reasonably practicable’.
·                     Balancing risk against cost (in terms of time, cost, trouble).
·                     “ So far as reasonably practicable means that the degree of risk in a particular activity or environment can be balanced against cost, time, trouble & physical  difficulty of taking measures to avoid the risk”.

31a) Outline the H & S issues that can be heard by an industrial tribunal.
·                     Appeals against enforcement notices.
·                     Issues relating to the Safety Representatives.
·                     Safety Committee Regulations 1977.
·                     Claims of Unfair dismissal.

b) Outline the remedies available to Industrial Tribunals.
·                     Powers to uphold or overturn notices.
·                     To award compensation.
·                     To order the reinstatement of employees who have been unfairly dismissed.

32) Explain using one example in each case, four requirements at the PUWER -1992.
1) Suitability:- Design of equipment (e.g. Excavation)
2) Maintenance:- Mechanical failure (e.g. high speed & high risk machineries).
3) ‘IT IS’ – safe work system, reduce residual risk, peoples, manufacturers.
4) Protection against danger: reg 11- point of action/operation.
5) Controls:- Switch, access, pressure-PSV.
6) Isolation:- Noise.
7) Stability.

33) Explain the difference between Civil & Criminal Law.
Civil Law:-
1)                  Protects the rights of the individual.
2)                  Civil law normally involves one party suing another for damages.
3)                  Civil law it is usually in the form of compensation awarded to the aggrieved party.
4)                  In civil law proof required is on a balance of probability.
Criminal Law:-
1)                  To protect the rights of the society.
2)                  Criminal law is enforced by the state (by prosecution).
3)                  The remedy in criminal law is punishment (i.e. fine, imprisonment).
4)                  The Burdon of proof required in criminal cases is to find beyond reasonable doubt.

34         A) Explain using an example in each case the circumstances under which a Health & safety may serve.
i)                    An improvement Notice:-
Improvement Notice can only be served when an inspector is of the opinion that there is a breach in H & S law or that there is a breach which is likely to continue or be repeated.
ii) A prohibition notice is issued when an inspector believes that there is or likely to an imminent risk of serious personal injury.

B) Outline the effect on the notice of appealing against each type of enforcement notice.
An appeal against an improvement notice will suspend the notice until heard by the tribunal.
An appeal against a prohibition notice will not affect the notice; it will stay in force during the appeal period. (Unless the tribunal directs otherwise, do not forget to provide an example of each).

35         A) Define the term ‘negligence’.
            “A tort involving a breach of common law duty to take reasonable care”.
B) Outline the Three standards that must be met for an employee to prove a case of alleged negligence against an employer.
1.                   A duty of care is owed.
2.                   A breach of duty occurred in that the employee failed to take reasonable care.
3.                   The breach led directly to the loss or damage or injury, (use an example).

36         A) outline the legal requirements under which an employee must prepare a written H & S policy.
·                     Where there are 5 or more employees, HASAWA 74 section 2(3).
B) Outline THREE circumstances that may give rise to a need for a H & S Policy to be revised.
·                     Change in organizational arrangements, responsibilities, processes, legislation, work pattern or risk assessments or when considered necessary following an accident investigation, enforcement action, policy review or professional advice.

38) State eight requirements of the MHSWR 1992.
1.                   Risk Assessment.
2.                   H & S Arrangements.
3.                   H & S assistance.
4.                   Procedure for serious & imminent danger.
5.                   IT IS
6.                   Cooperation & coordination.
7.                   Capabilities & Training.
8.                   Employee’s duties to work in accordance with training & instruction and to report defects.

39) Outline the powers given to H & S inspectors under the H & S at work etc Act 1974.
1.                   Enter premises.
2.                   Investigate accident & dangerous occurrences.
3.                    Instruct accident area to be left undisturbed.
4.                   Examine & search premises.
5.                   Investigate records, plant, and machinery.
6.                   Take photographs.
7.                   Measurements & test.
8.                   Article & substances can be seized & destroyed where the inspector considers there to be imminent danger of serious personal injury.

40) List titles of four sets of H & S regulations that contain specific legal duty to provide adequate lighting at work.
1.                   The workplace (H, S & W) Regulations 1992.
2.                   The PUWER Regulation’s 1992, 1998.
3.                   The H & S (DSE) Regulation’s 1992
4.                   The electricity at work Regulation’s 1989.
5.                   The fire precautions (workplace) Regulation’s 1997.
6.                   The confined space Regulation’s 1997.

41) Describe the possible effects on H & S of inadequate lighting in a workplace.
·                     Eyestrain.
·                     Headaches
·                     The effect of adopting a poor posture.
·                     The physical risks caused by poor lighting e.g.
i)                     Tripping over unseen objects.
ii)                   The increased likelihood of human error.

43) Outline the factors to consider when assessing the adequacy of lighting with an open plan office.
1.                   The task undertaken.
2.                   The equipment used.
3.                   The size and layout of the office (e.g. proximity of workstation, windows, the use of partition etc).
4.                   The availability of natural light at different times of the day and year.
5.                   Suitability of the type, number, intensity, Lux of artificial lights.
6.                   Glare on computer screen.
7.                   Areas in shadow.
8.                   Need for an availability of localized lighting.
9.                   Maintenance of lighting (e.g. non-functioning, flickering, damage or dirty).
10.               The provision and adequacy of emergency lighting.

44) State the circumstances in which an employer may be held vicariously liable for the negligence of an employee.
1.                   The employee was acting in the course of its employment.
2.                   The employee caused damage or injury by not fulfilling a common law duty of care. If both this conditions are met then.

45) Outline the legal duties placed on employers to held to ensure that employees behave in a safe manner.
1.                    ‘IT IS’ under sec. 2 of HASAW 74.
2.                   Employers take into account their employees capabilities before allocating task to them.
3.                   Training should be provided Reg-11.
4.                   Training CDM Regulation.

46) Explain the differences between ACOP & HSE guidance notes, giving an example of each.
ACOP:
1)                   Approved by HSC with the consent of the secretary of the state.
2)                   Failure to comply is not itself an offence, but may be used as evidence unless some other equally effective means of compliance can be demonstrated.
3)                   The six pack gives two ACOP’s,
i)                     Management’s regulations.
ii)                   The workplace (HS & W) Regulation’s.
Guidance notes:
1)                  Have no legal standing but are intended to offer practical advice on how compliance might be achieved.
2)                  Are generally more descriptive than ACOP’s.
3)                  Four guidance notes out of six pack.

47) Outline the three conditions that must be met for an employee to prove a case of allege negligence against an employee.
1)                  The employer owed a duty of care to the employee.
2)                  There was a breach of that duty of care by failing to provide reasonable care.
3)                  The breach laid directly to foreseeable harm to the employee (injury, disease or other loss).

48) Explain the meaning of the term ‘vicarious liability’.
Employer will be liable for the negligent acts of his employees whilst acting in the course their employment.

49) Explain using an example in each case the circumstances under which H & S inspector may serve.
1)                  An improvement notice.
2)                  A Prohibition notice.
An Improvement Notice: When an inspector is of the opinion that there is a breach in H & S law or that there has been a breach is likely to continued or be repeated.
A prohibition notice is issued when an inspector believes that there is or likely to an imminent risk of serious personal injury.

50) Outline the effect on the notice of appealing against each type of enforcement notice.
An appeal against an improvement notice will suspend the notice until heard by the tribunal.
An appeal against an prohibition notice will not affect the notice it will stay in force during the appeal period (unless the tribunal directs otherwise, do nor forget to provide an example of each.

51) Outline the requirement of the management of H & S at work regulation 1992.
1)                  Risk assessment.
2)                  H & S arrangements.
3)                  H & S Assistance.
4)                  Procedure for serious an imminent danger.
5)                  Information for employees.
6)                  Cooperation and coordination.
7)                  Capabilities & Training.
8)                  Employee’s duties.

52) Outline the factors that should be considered when carrying out risk assessment as required by the MHSWR-1992.
1)                  Hazard Identification.
2)                  Nature of hazard.
3)                  The size & characteristics of the exposed population.
4)                  The frequency of exposure.
5)                  Potential severity of harm.
6)                  Available information relating to risk.
7)                  Effectiveness of existing control.
8)                  Monitoring & emergency procedures. ( try to give/ include relevant examples).

53) Outline four requirements of the provision and Use of Equipment Regulations 1992.
1)                  Suitability of work equipment.
2)                  Need for maintenance.
3)                  “IT IS”.
4)                  Conformity with EU requirements.
5)                  Protection against dangerous parts of Machinery.
6)                  Controls of control system.
7)                  Emergency control system.
8)                  Isolations from sources of energy.
9)                  Stability.
10)               Lighting.
11)               Safety of maintenance operations.
12)               Marking & warning Signs. ( Do not forget to give brief examples).

54) Outline the legal requirements under which an employer must prepare a written H& S Policy.
·                     Where there are 5 or more employees [HASAWA- 74, section 2(3)]

55) Outline 3 circumstances that may give rise to a need for H & S policy to be revised.
·                     Changes in organizational arrangements/responsibilities, process, materials, premises, legislation, work pattern or risk assessment, when considered necessary after accident investigation, enforcement action, policy review of professional advice.

56) Outline the general duties placed on employees by section 7& 8 of health and Safety at work etc Act 1974.
·                     Section 7:
1)                  Taking care at work i.e. to take reasonable care of themselves and others who might be affected by their acts & omissions.
2)                  To cooperate with employees and others to enable them to fulfill their statutory duties.

A)           Section 8:
1)                  Not to intentionally recklessly interfering with or misusing anything provided in the interests of H, S & Welfare.

57) Outline a specific duties placed on employers by the managements of H & S at work Regulations 1992.
Section 12: a new duty on employees.

B)                  To use all machinery, equipment, dangerous substances, means of production, transport equipment and safety devices in accordance with any relevant training and instructions, and to inform their employer or specified fellow employees of dangerous situations and shortcoming in the employees H & S arrangements.

58) Explain the difference between Civil & Criminal Law.
Civil Law:
1)                  Protects the rights of the individuals.
2)                  Normally involves one party suing another for damages.
3)                  It is usually in the form of compensation awarded the aggrieved party.
4)                  It is a balance of probability.
Criminal Law:
1)                  To protects the rights of society.
2)                  Enforced by the State ( by prosecution).
3)                  The remedy in criminal law is punishment, e.g. fines, prison.
4)                  The Burdon of the proof required in criminal cases is to find beyond reasonable doubt.

59) Define the term ‘negligence’.
i)                     A tort involving a breach of common law duty to take reasonable care.

 60) Outline the THREE standards that must be met for an employee to prove a case of alleged negligence against an employer.
1)                  A duty of care is owed.
2)                  A breach of the duty occurred in that the employer failed to take reasonable care.
3)                  The breach led directly to the loss or damage or injury, use an appropriate example for this purpose.

61) Explain the difference between ‘consulting’ and ‘informing’. [With reference to the H & S Consultation with Employees Regulations 1996.
Under the H & S at work etc act 1974, employers have a duty to inform employees ( i.e. provide information on hazards, risks and control measures) in order to help to ensure their H & S. this general duty is echoed in a number of regulations made under the act. The health and safety (consultation with employees) regulations 1996, however, require that employees consult their employees on H & S matters (i.e. listen to, and take account of their views) before a decision is taken.

62) Outline H & S matters on which employees must consult their employees.
The introduction of any measures at the workplace that may substantially affect employees H & S, the arrangements for appointing and / or nominating competent persons; the planning and organizations of H & S implications of introducing new technology; and the information that the employee is required to provide under regulations such as that relating to risk assessments, preventing measures and emergency procedures. Hence employees are obliged not only to provide information but they must also consult their employees on the appropriateness of the information before it is given.

63) Define the term ‘Negligence’.
A tort involving a breach of the common law duty to take reasonable care.

64) Outline the Three standard conditions that must be met for an employee to prove a case of alleged negligence against an employer.
1)                  A duty of care is owed.
2)                  A breach of duty occurred in that the employer failed to take reasonable care.
3)                  The breach directly to the loss, damage or injury.



65) List four categories of personal, other than his own employees, to whom an employer owes a duty to take reasonable care.
HASAWA sect.3:
1)                  Visitors: A members of public.
2)                  Contractors.
3)                  Uninvited persons (trespassers).

66) Outline the procedure that an organization might adopt in order to ensure the safety of visitors to its premises.
1)                  Identify visitors. (E.g. signing in and badges etc).
2)                  The provision of information regarding the risk presents and site rules and procedures to be followed particularly in emergency situations.
3)                  Need to supervise visitors. (E.g. a provision of escorts).
4)                  Restriction of access to certain areas.

67) Describe, with an example in each case, six ways in which an employer may fail to fulfill the duties to his employees under sec.2 of the H, S at Work etc Act 1974.
1)                  Safe plant and safe system of work.
2)                  Safe handling, storage, maintenance and transport of (work) articles and substances (HSMT).
3)                  Necessary ‘IT IS’.
4)                  A safe place of work, with safe access and egress.
5)                  A safe working environment with adequate welfare facilities.

68) Outline the Three standard conditions that must be met for an employee to prove a case of alleged negligence against an employer.
1)                  A duty of care is owed.
2)                  A breach of duty of care is occurred in that an employer to take reasonable care.
3)                  The breach led directly injured, loss and damage.

69) Explain the meaning of term ‘vicarious’ liability.
The employer will be liable for the negligence of his employees whilst acting in the course of their employment.

HUMAN FACTORS:
70) Explain the meaning of term ‘Human Factor’.
i) GSG 48 ‘Human factor’ in industrial safety.
ii) Individual, the organization and the job.

71) Explain How an understanding of human factors can contribute towards accident prevention.
How the job, individual and organization interact with each other, and how an understanding of each factor will assist in identifying and implementing accident prevention/reduction measures.

72) Describe the steps that should be taken to protect experienced workers from accidents in the work place.
1)                  Training requirements.
2)                  Close supervision.
3)                  Job restrictions.
4)                  Safe system of work.

73) Explain the meaning of term ‘perception’.
‘The way people see situations’ based on an affected by knowledge, experiences, attitudes, back ground and sensory/mental –processing abilities.

74) Outline measures that could be taken to increase H & S awareness at the work place.
1)                  Training.
2)                  Competitions.
3)                  Posters.
4)                  Tool Box Talks.
5)                  Management by example.

75) Explain using an example, the meaning of each of the following terms.
1)                  Motivation: ‘A desire to achieve a particular goal’. The driving force behind the way a person acts.
2)                  Perception: the way people see situations, based on their knowledge, experience, attitude, background and sensory/mental processing abilities.
3)                  Attitude:
4)                  Human error: In industrial safety human errors means the job, organization, individuals.

76) Outline the various measures that may be taken to reduce human error in the work place.
1)                  The use of skilled, trained and competent staff (including prescreening issues).
2)                  Motivations of the work force.
3)                  Task variety to prevent monotony.
4)                  Provision of frequent breaks to avoid over load.
5)                  Addressing work place, environmental issues such as noise, light, heat.
6)                  Mechanization and atomization.
7)                  Ensuring that controls on machinery are clearly marked.
8)                  Implementation of drug and alcohol policy.
9)                  Providing competent supervision of employees.

77) Explain the meaning of the term ‘ergonomics’.
 ‘The study of the interaction between workers and the work environment’ or ‘making the job or task fit to the person’.

78) Outline the main factors to be considered in an ergonomic assessment.
1)                  Process Design.
2)                  Individual characteristics.
3)                  Machine controls.
4)                  Display marking. Environmental- factor
5)                  Visibility. Environmental -factor
6)                  Work organization e.g. shift work, breaks and supervision.

79) outline how health and safety training needs can be identified.
1)                  Legislative requirement.
2)                  Risk assessment.
3)                  Accident analysis/investigation.
4)                  Job / equipment / organizational changes.
5)                  Audit recommendations.
6)                  JSA.

80) Explain the meaning of term ‘Motivation’.
 ‘Desire to achieve a particular goal’. The driving force behind the way a person acts.

81) Outline four ways in which employers could motivate their workforce.
1)                  Incentives.
2)                  Recognition.
3)                  Increased job satisfaction through empowerment.
4)                  Involvement in decision making.
5)                  A personal sense of achievement ‘team spirit’.
6)                  Negative consequences e.g. fear of not acting in a particular way i.e. fear of disciplinary consequences these are normally less effective.

82)Explain the meaning of term ‘ergonomics’.
i)                      ‘The study of interaction between workers and work environment.
ii)                   OR ‘Making a job fit to the person.
iii)                  OR ‘Designing a task to suit the individual in terms of physical/mental capabilities and the individuals expectations.

83) Outline the main factor to be considered in an ergonomic assessment of a work station to be used by an operator of a visual display unit (VDU).
1)                  Equipment design: e.g. (height and position of keyboard and screen, sitting posture, design of chair, screen definition and colour, adjustability of equipment, etc).
2)                  Environmental factors: e.g. glare, temperature, humidity, workplace, noise etc.
3)                  Intermediate breaks.

84) Define the term ergonomics.
The study of interaction between workers and work environment. OR making job fit to the person. OR designing a task to the suit the individuals in terms of physical/ mental capabilities and individual expectations.

85) Outline the possible effects on health that may be caused by the Poor ergonomic design of (VDU) workstations.
1)                  Work related upper limb disorders.
2)                  Eye strain.

86) Outline the main factors to be considered in an ergonomic assessment of a work station to be used by a VDU operator.
1)                  The task and the individual and their interrelationship..
2)                  The equipment and their interrelationship.

3)                  The environment and their interrelationship.

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